Michigan lands $4.6 million Rivian service center


PLYMOUTH, MICHIGAN (WEEK) – Rivian, producer of electric vehicles at its plant in Normal, plans to build a $4.6 million service center in Plymouth, Michigan, near Detroit with the help of a state grant.

In a news release, Michigan Gov. Gretchen Whitmer announced Rivian is locating its Service Support Operations facility in Plymouth, creating 100 high wage jobs.

Whitmer’s office said Michigan beat out other states for the facility. The state is offering the company a $750,000 performance-based grant from the Michigan Business Development Program.

Rivian vehicle owners will be able to interact with the service center digitally or by phone.

“This center provides a base of service to our Rivian owners. This team will be the most all-around knowledgeable and most highly-trained group on Rivian vehicles,” said Roadside and Service Support Operations Senior Manager Tracy Stevens in a statement.

“The program includes six weeks of in-depth training for our service support advisors, and we will add about 15 new hires every other month throughout 2022 to ensure coverage as production ramps up,” Stevens also said.

“Our expansion in Plymouth is part of a long-term strategy that will allow access to the talented workforce Michigan offers,” Stevens said.

Plans to create the service center in Michigan comes as customer vehicles started rolling off the assembly line this month from the plant in Normal.

Rivian is also planning on building a second factory, but has not publicly announced where it wants to build the plant.

Rivian also announced its intentions in late August to become a publicly traded company. The date has not been determined yet for the initial public offering of company stock.

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